Frequently Asked Questions

The Asia-Pacific Agri-Food Innovation Summit will be held on November 19-21, 2024 at the Marina Bay Sands Expo and Convention Centre. The agenda shown on this website and the summit platform has session timings in Singapore Time (SGT). You can adjust the timings on the summit platform to your local timezone if required.

Transferring Your Pass: You are not able to share your pass with a colleague at our summits. If for some reason you can’t attend and want to transfer your pass to a colleague, we can arrange that.

Please email our logistics team letting them know you are transferring your allocated pass to your colleague and include their information:

First Name:
Last Name:
Job Title:
Company:
Email Address:
Phone Number:
Company Address:

Cancellation: You can cancel and request a refund up to 30 days before the event date (we will deduct a 15% cancellation fee). We regret that no cancellations can be accepted after this date and full payment is due.

We offer a special delegate rate for early stage Start-Ups, subject to criteria. Please email our Senior Delegate Manager, Henry Tonkin or call +44 (0)1273 789989 to find out if you are eligible.

For more information on marketing partnerships and media registration, please email Sophie Ruane-Lewis or call +44 (0)1273 789989.

Sign up to our newsletter here – you’ll receive the latest summit developments, along with industry news and insights from leading senior executives.

We always welcome interest from senior leaders who would like to speak or recommendations of speakers. Please email our Programme Director, Ellen McLeay to discuss further.

Partnering with the summit gives you a superb opportunity to associate your brand with accelerating innovation across the agri-food supply chain, showcase your expertise and position your company as the partner of choice.

For more information on a tailored partnership, digital marketing and business development opportunities at the summit, please email Tom Bennett, Head of Partnerships, or call +44 (0)1273 789989.

Roundtable discussions are one of the most interactive sessions of the programme! Each small discussion group is hosted by an industry expert on a specific theme.
With around 10 participants per table, it’s an informal setting where you’re encouraged to speak freely, ask questions and swap contact details.

Note: Unlike the other panel sessions and keynotes, the roundtables are not recorded so are not available to watch later.

Delegates are using the app at the summit to:

• Access the full delegate list
• Send connection requests and book meetings at a dedicated table, exhibition booth or private meeting room
• Receive instant alerts about meeting requests, and reminders about bookmarked sessions
• Browse the virtual exhibition and connect with teams

For more information about downloading, logging in and using the app, check the platform questions below.

From two weeks before the summit, when you register you will receive a dedicated email within 24 hours explaining how you can gain access to our summit platform, which is hosted by Swapcard.

You can access the platform here on desktop. You will need to use a recent browser such as Google Chrome (recommended) or Mozilla Firefox.

You can download the ‘Rethink App’ from the iPhone and Android app stores for the best onsite experience.

Log in: Click the purple ‘login’ button in the top right hand corner and sign in with the details emailed to you from Asia-Pacific Agri-Food Innovation Summit – sender ID is connect@app.rethinkevents.com.

Using the app at the summit to access the full delegate list instantly, send connection requests, book meetings and receive instant alerts and reminders for meeting requests and bookmarked sessions.

Watch a tour of the summit the platform to help you get started:

Complete your profile:

First, update your profile with a photo, a short biography and information about your company and skills.

The more information you include, the better the matchmaking tool can work, to increase profile views and suggested matches with the right people you want to meet.

Manage Your Schedule:

You can manage your schedule in ‘My Planner’ which can be found in the menu at the top of the page on desktop or on the homepage in the app.

Within ‘My Planner’, control your availability and view your meetings by selecting ‘My meetings’ from the left hand menu on desktop or the meetings (2nd) icon in the app. Here you will also find ‘My schedule’ (calendar (1st) icon in the app) where you will see the sessions you have added.

Send and Receive Meeting Requests:

You can see your pending or confirmed meetings in ‘My Planner’ and then by clicking the ‘My meetings’ tab on the left hand side on desktop or the meetings (2nd) icon in the app. You can cancel a confirmed or pending meeting by clicking ‘Cancel Request’ (if it was pending) or ‘Cancel Meeting’ (if it was confirmed). You can also manage your availability by clicking ‘Make unavailable’ for specific meeting slots.

Scheduling Meetings at an Exhibition Booth:

Each of our partners have their own virtual exhibition booth, where they can share information, links and documents. You can also book meetings with the company in the same way as you would an attendee and send them a message. If the partner has an onsite booth, this will be highlighted on its’ profile and you will be able to schedule a meeting at their onsite booth. Each company’s representatives are linked, and clicking on their names will direct you to their individual profiles. You can also view the agenda sessions in which partners are speaking.

Connection Request:

A connection request is sent when you send a message to another delegate. On their profile, you will see a ‘Connect with [name]’ box on desktop where you will be able to send them a message or click the connect button on their profile in the app.

The recipient will receive a notification that you would like to connect with them and they will be able to either accept or decline this. If you see an icon of two heads next to a contact, it means that the person has already accepted your request. If you see a clock icon, it means your connection request is still pending.

When they accept your connection request, you will exchange contact details, just like a virtual business card. You can export the contacts you make at the end of the summit by heading to your contacts on desktop and then exporting your contacts on the left side.

It is possible to reschedule meetings via the website version of the platform (currently, this is not available via the mobile app). Follow these simple steps to reschedule your meeting:

– Head to ‘My Planner’ and then “My Meetings”.
– Click into the relevant meeting and select the three dots, and click on “Reschedule meeting.”
– You will then be able to select a new date, timeslot or location, if available.
– All participants will then receive a new meeting request with a new notification.
– The old meeting will appear as “rescheduled” and contain a link to the new meeting.

To reschedule a meeting via the app, you will need to cancel it and book another meeting at a different time. You can cancel meetings in ‘My Planner’ under the ‘My meetings’ tab.

If your meeting at a 1-1 table has been pending for over a week, it will automatically be cancelled and you will receive a notification saying that the request was declined by the other delegate.

All summit content and networking will be available on the summit platform for one month after the summit, until December 21, 2024.

The exceptions are the roundtables and breakout sessions which are not recorded and will not be available to watch on demand.

Yes, you will be able to ask questions to the speakers during the live event. In ‘Watch LIVE’, you will be able to engage in a live chat on the right hand side, submit questions in the ‘Questions’ tab and participate in polls.

In ‘My Planner’, you can export your whole schedule to your own calendar application by clicking the ‘Export to My Calendar’ button on the right hand side. You can also export your sessions, meetings and bookmarks to a single printable PDF file by clicking ‘Download PDF’.

At the end of the event, you can download all of your connections and contacts in an excel file by heading to your contacts on desktop and then exporting your contacts on the left side.